We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, or fill out a form and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, shipping address and phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information. Users can always refuse to supply personally identification information, except it will prevent them from ordering a product or service.We may also collect non-personal identification information about users whenever they interact with our site. This is non-personal identification information and may include the browser name, the type of computer, and technical information about users means of connection to the site, such as the operating system, IP address and the ISP (Internet Service Provider) utilized along with other similar information.
We do not sell, trade, or rent users personal identification information to others.
We provide a billing area where a user can view and amend all respective personal information we store.
We provide the option to have data removed if the following conditions are met: a user has no active services with us, a user has not made a payment to us within the last 7 years, and the user is the original account holder. If you meet said conditions and wish to have your data removed, submit a support ticket.
We will provide the data we have on a user on request - given that proof of identity is supplied. To receive a copy of your data, submit a support ticket. We store the: first name and last name, company name (if applicable), full address, email address, phone number, invoices, payment transactions, and support tickets of a user having accepted our Terms of Service. We keep said data for the mandatory 7 years required by HMRC.
We store data in secure centres in the UK, specifically, London. If user data is compromised, we will inform users and the ICO.
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use this site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.